What you should know – answers to frequently asked questions
Prices are per person and per night and include half-board and the Rössl comfort services. (We cook a highly praised 5-course gourmet meal for our valued hotel guests every night at no extra charge.) Half-board only offered for stays of two nights or more! Minimum price of 70,00 € with overnight accommodation and breakfast for stays of less than 4 nights.
- Room with breakfast? For rooms with breakfast only, the price of your room will be reduced by 15,00 € (50% of the half-board price will be charged for children).
- Arrival time? Your room will be available after approx. 3:00 p.m. Please let us know if you will be unable to come to dinner (until 8:00 p.m.) on your arrival day. Check-out on the day of departure by 11 a.m.
- À la carte? Dining hours in the à-la-carte restaurant are from noon to 2:00 p.m. and from 6:00 p.m. to 9:00 p.m. During other times you can select something from our limited menu or enjoy homemade ice cream and cake specialties.
- Closed on Tuesdays.
- Double rooms occupied by only one person? For double rooms occupied by only one person we charge an additional fee of between 20% and 80% depending on the season and holiday.
- Underground parking? We charge 10,00 € per night for underground parking (free for Rössl’s Residence guests)
- There may not be a salad buffet on theme nights and on various other days. In this case, no demands can be made for compensation or a price reduction.
- Booking specific rooms? We make every effort to accommodate your requests, however, we are not able to confirm reservations for a specific room number or floor.
- Rooms with a balcony or terrace: Even if confirmed in writing, rooms with balconies may have terraces or vice-versa. Balconies and terraces are deemed equivalent. This only applies for rooms in the Rössl Residence.
- Underground car park? 10,00 € upon request
- During theme evenings or other days the salad buffet may not be offered. No compensation or price reduction possible in that case.
- Dogs/pets? Your four-legged friend is welcome at our hotel. We ask that you understand that pets are not allowed access to the dining rooms or to the wellness and outdoor pool facilities (with the exception of the “Restaurantstuben” area and the garden terrace). The fee for dogs is 18,00 € per day without food.
- Cancellation: Up to 7 days before the start of your vacation with no cancellation fees until 1 July! After 1 of July you can cancel your vacation with no cancellation fees up to 14 days. Tip: Simply take out travel cancellation insurance from the hotel and request the form!
- It is possible to pay by credit card! We do not accept payment by bank checks!
- Despite careful editing, there may be misprints.